ACI AIRPORT ECONOMICS AND FINANCE
CONFERENCE & EXHIBITION 2012
WEDNESDAY MARCH 7, 2012
08.00 - Refreshments on Arrival
09.00 - 12.30 - MORNING SEMINAR
13.30 - 17.00 - AFTERNOON SEMINAR
19.30 - 21.00 - Welcome Reception
THURSDAY MARCH 8, 2012
08.00 - Refreshments on Arrival
09.00 - 17.40 - Conference Starts
19.30 - 22.30 - Gala Evening
FRIDAY MARCH 9, 2012
08.00 - Refreshments on Arrival
09.00 - 14.45 - Conference continues
14.45 - Conference ends
WEDNESDAY MARCH 7, 2012
08.00 - 09.00 - Refreshments on Arrival
MORNING SEMINAR: 09.00-012.30
Understanding
Passenger Demographics
Pre-condition for delivering excellence in customer service.
Many of today’s most successful airports define themselves in terms of offering a positive ‘travel experience’ for the passenger. That experience includes the entire sequence of events in the travel process, from leaving one’s residence to boarding the aircraft. There are two complementary goals driving this phenomenon:
1. In the competitive aviation marketplace, airports providing excellent customer service are more likely to attract and retain both originating and transfer passengers.
2. Airport operators are entrepreneurial: They are keen to diversify revenue streams by offering goods and services to the passenger all along the travel experience, from car park to boarding gate.
An essential element in achieving these goals is a full understanding of the airport’s passengers and their preferences. This seminar explores best practices in evaluating passenger demographics as a part of the airport’s strategic vision and business plan.
Chairman: Stan Maiden, former Research Director, BAA
Introduction to the Available Research Methods, their pros & cons
Stan Maiden, former Research Director, BAA
Using Research Tools in the Pursuit of Service Excellence
Edith Tieber, Head of Market Research & Customer Relations, Marketing Communication, Zurich Airport
Winning, Holding & Recovering Customers through Research
Hans Martens, Manager Market Research & Intelligence,
Amsterdam Airport Schiphol
Understanding Passengers to Make Every Journey Better
David Ellis, Head of Research and Insight, Heathrow Airport
Learning Lessons from Experience
Stan Maiden, ex Research Director, BAA
12.30 - 13.30 - Refreshments on Arrival
AFTERNOON SEMINAR: 13.30–17.00
What PPP Means for your airport
Understanding the financial, management and operational impliacations of PPP schemes.
The need for airport infrastructure development and upgrade is proving a major constraint in sustaining and expanding social and economic growth. Internationally, interest in public-private partnerships (PPPs) is growing because it seems to offer a solution that can overcome barriers to development due to a lack of infrastructure and public budget restrictions.
But whereas PPPs can be an effective means to enhance the financing of airport infrastructure, contracting
can be complex and aligning public and private interests can be challenging.
CHAIRMAN: Dr Anne Graham, Reader in Air Transport & Tourism, University of Westminster
Peter Mackenzie-Williams, Director, LeighFisher
Sotiris Pagdadis, Principal, Capital Projects & Infrastructure Global Airports Leader
Amber Dubey, Director, Aviation, KPMG
Peter Hope, Oxera
Rodolfo Echeverria, Chief Financial Officer, Airport International Group (AIG)
| Welcome Reception All participants are invited to attend the Welcome Reception. Delegates can take advantage of this networking event to meet fellow delegates, speakers, sponsors and exhibitors in a relaxed atmosphere. |
THURSDAY MARCH 8, 2012
08.00 - 09.00 - Refreshments on Arrival
09.00 - 09.45 - Welcome/Opening Remarks
CHAIRMAN: Alex Kirby, Executive Vice President, Airport Cities, UBM Aviation Ltd
Angela Gittens, Director General, ACI World
Olivier Jankovec, Director General, ACI Europe
09.45 - 11.25 session 1: PANEL DISCUSSION - State of the Industry
Seasoned industry experts take stock of the airport and airline industry investigating the robustness of the recovery and industry balance sheets, identifying new trends and challenges, and providing an outlook for 2012 and beyond.
MODERATOR: Chris Tarry, Principal, CTAIRA
Colin Matthews, Chief Executive Officer, BAA Airports Ltd
George Kuntu Blankson, Board Chairman, Ghana Airports Company Ltd
Dr Yiannis Paraschis, Chief Executive Officer, Athens International Airport & Chair, ACI World
Deborah McElroy, Executive Vice President, Policy & External Affairs, ACI North America
Catherine Lang, Deputy Associate Administrator for Airports, FAA
11.25 - 11.55 - Refreshment Break
11.55 - 13.20 - Session 2: A new breed of airport investors?
Changing profiles and requirements – who is investing today and what they look for: Presentations from established airport operators, specialist funds and investment banks.
MODERATOR: Rigas Doganis, Rigas Doganis & Associates
Dr Waleed Youssef, Chief Strategy Officer, TAV Airports Holding
Michael McGhee, Partner, Global Infrastructure Partners (GIP)
Kwan Young Chung, Vice President,
SAMSUNG C&T, Strategic Business Development Team
Dominic Helmsley, Partner, Arcus Infrastructure Partners LLP
13.20 - 14.20 - Lunch
14.20 - 15.45 - Session 3: The view from The City - lending in today's environment
How the current financial and economic climate influences raising equity and debt: The perspective of banks, financial institutions and rating agencies.
MODERATOR: David Utz, Vice President, Goldman Sachs
Arturo Recio, Global Head of Infrastructure, Global Banking, HSBC Bank plc
Nicolas Painvin, Head of Infrastructure EMEA, Fitch Ratings
Burcu Geris, Head of Project & Structured Finance, TAV Airports Holding
15.45 - 16.15 - Refreshment Break
16.15 - 17.40 - Session 4: Airport Privatisations –
how to guarantee an optimum outcome for investors, operators and public authorities
Case Studies from a private airport under concession, a public sector concessionaire and an owner of the asset
MODERATOR: Dr Chris Smith, Senior Advisor, Seabury Group
Alexander-Sven Laukenmann, General Manager, Fraport IC Ictas Antalya Airport Terminal Investment & Management Inc.
Matthew Thomas, Commercial Director, Vantage Airport Group & Liverpool John Lennon Airport
Sidharath Kapur, Chief Financial Officer,
Delhi International Airport PVT Ltd, GMR Group
Mark Lunsford, Managing Director, LeighFisher
18.00 - 19.00 - INVESTORS TABLES
|
Gala Evening
THURSDAY MARCH 8, 2012
All ACI Economics & Finance 2012 participants
Sponsored BY GIP
|
FRIDAY MARCH 9, 2012
08.00 - 09.00 - Refreshments on Arrival
09.00 - 10.25 - Session 5: Performance Management
MODERATOR: Chris Poinsatte, Executive Vice President & Chief Financial Officer, Dallas/Fort Worth International Airport
Nazareno Ventola, Strategy & CPM Director, Aeroporto G Marconi di Bologna SpA
Miriam Ryan, Head of Strategy for DAA
Robert Hazel, Partner, Oliver Wyman
Dr Anne Graham, Reader in Air Transport & Tourism, University of Westminster
10.25 - 10.55 - Refreshment Break
10.55 - 12.20 - Session 6: PANEL DISCUSSION - Airport competition – new dynamics in a changing market
MODERATOR: Sotiris Pagdadis, Principal, Capital Projects & Infrastructure Global Airports Leader
Iain Osborne, Group Director of Regulatory Policy, UK Civil Aviation Authority
Peter Morrell, Visiting Professor, Cranfield University
Rajeev Jain, Chief Executive Officer, Mumbai International Airport Pvt. Ltd
Sidharath Kapur, Chief Financial Officer, Delhi International Airport Pvt. Ltd, GMR Group
12.20 - 13.20 - Lunch
13.20 - 14.40 - Session 7: Debt management in an unstable environment
The challenges to raise and manage debt in the times of crisis from the airport CFO perspective.
MODERATOR: Satyaki Raghunath, Head of Asian Aviation Practice, LeighFisher
Patrick Heck, Chief Financial Officer, Denver International Airport
Stefan Ruter, Senior Vice President/Head of Finance & Investor Relations, Fraport AG
14.45 - Conference Ends
Correct as of February 29 2012. * Denotes speaker invited
